At Groovy Automotive, we take pride in offering the best customer experience to Austin, TX, Round Rock, TX and Georgetown, TX. We strive to provide our customers with the best experience possible each visit.
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Absolutely blown away with Groovy Automotive. I bought two GroupOns for a synthetic oil change and tire alignment. As a female, who knows little about cars I was blown away at the explaining done, customer service, and phone etiquette. For the first time in my entire life I felt like an auto repair shop was not out to take all my money. They quickly fixed my car and I now know where I will be taking my car from now on. No more groupons for me! Seriously recommend this repair shop!
All locations of Groovy are devoted to customer service, honesty, and fast, quality work. I've lived in Austin for 6 years and I always bring my car to Groovy and get a superb experience. Recently, however, they were incredibly helpful when I took my car in that I had purchased 3 months ago from Toyota AutoNation because some dash lights came on. Groovy checked all systems they could and advised me to take it to the dealership. They told me it was likely a brake actuator problem and it was common to sell a seemingly perfect condition Prius but essentially sell a broken car off the lot. They were right! AutoNation sold me a car that needs a $4000 repair a mere three months after I purchased the car from them for $13,000. Groovy wished me luck and told me no charge for that day, but asked me to contact them to set up a schedule for repairs if the dealership would not repair it for free (it's looking like they won't, unfortunately). Groovy has been so helpful and it feels great to be truly taken care of by a local small business and have a feeling of trust and respect from an auto shop. Thanks Groovy!
I have lived in Austin less than a week and came by here for an oil change. They were fast, extremely friendly, and wished me luck on my new chapter in life! Will definitely come back here. Convenient location for me, efficient staff, and good prices. Thanks!
This was my first visit to Groovy for an oil change and I was super impressed. From the setting of the appointment to the end of the job I was blown away. The fellas at the front desk were THE MOST friendly I have come across in a long time as far as auto repair shops go. Do your self a favor... go to Groovy on N Lamar!
It's hard finding a mechanic you can trust. I was so lucky to find groovy lube/automotive, they were very trust worthy and honest. Was going to pay $700 at the dealership to fix my car, apparently the dealership lied to my husband and I about what was wrong with our car. At groovy lube they told us what the real problem was and ended up spending only around $250 and the car has been running great, it's been about a month since they fixed it. This is the mechanic to go to!
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